Owners are responsible for maintaining their heating and air conditioning ("HVAC") system. In 163, there are 2 units: the furnace/fan inside the condo and the condenser on the roof. In 165, it is an all-in-one unit on the roof.   

Filters should be replaced once per year. Filters can be purchased at Home Depot or Lowes for $10-$30 depending on the quality of the filter. Check the dimensions of the existing filter before purchasing as there are several different sizes. In 163, changing the filter is a DIY job. In 165, a professional will need to change the filter.

The Trustees recommend having HVAC systems inspected once per year. It is the owner's responsibility to schedule an inspection and pay for any repairs. Call:

John Dowd Heating and Cooling @ (617) 733-2527



A common issue noted throughout the association, is the tendency for toilets to "run", on occasion, when the toilet hasn't been flushed. The result is wasted water and extra expense for the association.


The issue is a faulty valve or flapper in the toilet's tank. These parts generally last ~10 years before failing. To fix it, the fill valve and flapper will need to be replaced. It's a simple DIY project that can be completed in under 1 hour. You can purchase a replacement kit from Home Depot or Lowes for less than $20. Watch this YouTube Video on how to install the replacement kit.

Alternatively, contact a plumber for this repair, or call:

John Dowd Heating and Cooling @ (617) 733-2527


A common issue noted across the association, is low water pressure in the kitchen or bathroom.


The most likely issue is a clogged faucet aerator. This is a simple DIY fix that can be completed in under 10 minutes. 


To fix, simply unscrew the aerator at the tip of the faucet (pliers may be needed to loosen). Remove any dirt or debris that has accumulated on the screen with a paper towel or brush. Replace the aerator and tighten gently with pliers.



The 165 garage has 3 locations to store bicycles (see PDF map below):

  1. The bike rack adjacent to the garage exit door (fits 5-6 bikes)

  2. The stairwell next to the 165 elevator (fits 6-7 bikes)

  3. The stairwell next to the pedestrian door (fits 4-5 bikes)

163 Residents: The rear stairwell of 163 is very small and only holds 4-5 bikes. Please use one of the spaces listed above. If you need a key to the garage, contact the trustees at:


Owners have full ownership of their parking spot.  If another car is parked in your spot, first email the association ( and ask if someone has accidentally parked in your spot.  If the car is unidentified, you have the right to tow the car. Call:

Brighton Towing @ (617) 254-0036


If you have a general maintenance issue that you cannot fix yourself (e.g. water leaks, mice, patio damage) the Trustees recommend contacting East Coast Property Management. All owners are authorized to deal with ECPM directly. Email or call:

Kirk Bennett

(617) 259-1616 extension 106


Note that the association is charged a work order fee ($75-$140/hr) every time ECPM makes a trip to our building. In an effort to keep our condo fees low, please try to limit the requests you make to ECPM. If you're unsure about the severity of your issue and whether to contact ECPM, feel free to email the Trustees at


The common areas of buildings 163 and 165 are cleaned every week on Thursdays. In the event Thursday is a holiday, the buildings will be cleaned on Wednesday.

Trash and recycling are picked up twice per week:

  • Thursday mornings (city pickup)

  • Monday mornings (private pickup) 

If you have suggestions for other maintenance items that should be shared with the association, please email the Trustees at:


Chestnut Hill Gardens Condominium Association  |  Boston, Massachusetts, USA

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